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Technical SupportEmployeesFor assistance with DCPS network access, passwords, email, computer hardware, or district-wide software applications:
- Call 904-348-5200
- Monday – Friday: 7:00 AM - 5:00 PM
- or http://servicedesk/ (must have access to DCPS network only)
- If you are not on the DCPS Network, you will need to use this link: https://servicedesk.duvalschools.org
Parents, Guardians & StudentsFor assistance with DCPS Blended Learning Platforms, OneView Public User Accounts, Focus School Software:- Call 904-348-5200
- Monday – Friday: 7:00 AM - 5:00 PM
For TDD/TTY Communication Assistance- Dial 711 - use the Florida Telecommunications Relay, and then follow the Operator's questions.
- For more information and instructions, please visit the following web link: http://www.ftri.org/index.cfm/go/public.view/page/19
- Call 904-348-5200