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maintenance

Work Order Information

The maintenance work order is the key to receiving a timely response to your school's maintenance needs. It is important to understand that work orders are generated by calling your maintenance regional dispatcher and providing him/her with the building and room numbers and a brief description of the repair needed.

The most frequent mistake school personnel make is to confuse capital improvement needs with maintenance needs. A maintenance need can be identified as anything having to do with keeping a school in a satisfactory state of repair. A capital improvement need is best described as new construction or remodeling of any type. Capital improvement needs must be submitted to the Assistant Superintendent of Facilities Services through the Regional Superintendents.

Work orders are broken down into four categories:

  • Emergency: Critical health, safety or security needs. (Corrected within 24 hours)
  • Immediate: High priority, but does not qualify as an emergency. (Corrected within 72 hours)
  • Routine: Does not qualify as an emergency or immediate need. (Corrected within 30 days)
  • Deferred: Can be delayed for extended periods. ( Response time determined by available funding and priority)

Maintenance Regional Dispatchers


Virginia

Region 1, Northside:
Routine 858-6325
Emergency 858-6321


 

Regions 4 & 5, Southside:
Routine 858-6325
Emergency 858-6322



Latasha

Regions 2 & 3, Westside:
Routine 858-6325
Emergency 858-6323

  • After Hours Maintenance Emergencies:
    Call 855-3319

Tracking the Status of Work Orders

  • You can direct any questions concerning work orders to your Regional General Foreman.

Maintenance Regional General Foreman

  • Region 1:
    Eugene Ford @ 630-6666, 630-6667, 630-6668
  • Regions 2 & 3:
    Danny Morgan @ 381-3980, 381-3981, 381-3983
  • Regions 4 & 5:
    Robert Fortenberry @ 739-5293, 739-5294, 739-5295
  • Landscaping:
    Joe Frazier @ 381-3995, 381-3996
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