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The District Records Office

The District Records Office, formerly known as the Microfilm Student Records Unit, has student records dating back to the 1918 school year.  The District Records Office is located in the Duval County Public Schools Administration Building at 1701 Prudential Drive, 4th Floor, Room 434, Jacksonville, Florida 32207.  The office is open Monday through Friday from 7:30 a.m. until 4:30 p.m.

Student records are retrieved at the request of former students, colleges and universities, and community, state and federal agencies. Requests for records fall into four (4) general categories:

  • Transcripts for former students wishing to continue their education or needing educational confirmation for employment.
  • Verification of personal identifying information (i.e., birth, parentage) and residence for state and federal benefits such as, Social Security, inheritance, and other personal interest reasons.
  • Scholastic and attendance information for use by the courts, rehabilitative programs, military recruiters, parole and probation (county, state and federal).
  • Verbal graduation verification for employment.

There is a $1.00 service fee for records. The only exceptions to the $1.00 service fee are for individuals incarcerated and/or records requested by colleges and universities, social service agencies for disability determination or courts and their agents.

Requesting Student Records

To request a copy of your high school transcript, please follow the directions below:

Records request forms are available in the Record Office or you may download a form from the link on this page.  You may also call the District Records Office at (904) 390-2088 and request that a transcript request form be mailed or faxed to you.  You can also leave messages for the Records Office staff and a representative will return your call within 24 hours. Please speak slowly and clearly spelling your name and mailing address.

Follow the directions on the form.  If you are picking up your records in person, please bring picture identification with you.  Records requests are normally sent out within 1-3 weeks.

You may also telephone or visit the Office of Student Records staff at the address on the request form with any concerns or special requests.

Please remember to include a photo copy of your ID along with your transcript request form and follow the directions closely to avoid having your form returned.

.... if you are releasing records to someone else to pick up for you, please include your notarized signature on your request form. Lighten your ID before faxing!!!!!

Note:

  • Requests for transcripts after the year 2002 may be obtained at the last school attended.
  • Requests for transcripts prior to year 2002 may be obtained from the District Records Office.

Download the student records/transcript request form here.

Records for Closed (defunct) Private Schools

The District Records Office also has records for closed (defunct) private schools that surrendered their student records to the district for permanent record retention.

Defunct private schools are defined as any private school that:

  • has terminated the operation of an education or training program.
  • have no students in attendance.
  • dissolved as a business entity.

For more information, contact the District Records Office at 904-390-2088

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