CITY OF JACKSONVILLE

        CIVIL SERVICE AND PERSONNEL RULES AND REGULATIONS

                   APPLICATION AND EXAMINATION 

                              RULE 4


 4.01     STATEMENT OF POLICY
  .02     APPLICATION
  .03     EXAMINATION



4.01 STATEMENT OF POLICY:
(1)  Applicants will apply for positions through  Personnel, unless approval is obtained
          from the Head of Personnel by a department or agency head for specialized recruit-
          ing and selection procedures.

     (2)  Application and referral procedures for noncompetitive classes will be determined
          by the Head of Personnel.

     (3)  Application and examination procedures to be utilized for competitive classes will be
          determined by the Head of Personnel in consultation with representatives from the
          affected department or agency.

     (4)  All selection procedures shall comply with principles outlined in the Federal Uniform
          Guidelines on Employee Selection Procedures and all other applicable laws and
          ordinances and in accordance with the non-discrimination policy enunciated in the
          Statement of Policy of the General Provisions of these Rules.

     (5)  The Head of Personnel shall establish written procedures to safeguard the integrity
          and security of selection procedures, and it shall be his/her responsibility to insure
          compliance with such procedures.  Failure to comply with the established security
          procedures shall constitute a violation of Civil Service and Personnel Rules and
          Regulations.

     (6)  Any delegation of authority made by the Head of Personnel to any department,
          division or agency, pursuant to these rules, and the application of such authority,
          shall comply with the applicable provisions of these Civil Service and Personnel
          Rules and Regulations.

     (7)  Each department or agency head shall insure that positions are filled in a manner
          consistent with the intent of these rules.


4.02 APPLICATION:
(1)  Application for Examinations:
          
          (a)  External Examinations - The  Head of Personnel  shall give public notice of
               all  external examinations at least five (5) working days in advance of the
               closing date for receiving applications for the examination.   Applications for
               examinations may be accepted on a periodic or continuous basis.

          (b)  Internal Examinations - It shall be the responsibility of the department or
               agency head to insure that each individual in the line of promotion [Priority
               1] is notified of a scheduled internal examination at least ten (10) working
               days prior to the closing date for that examination.

          (c)  There shall be at least five (5) working days between the closing date and
               the date of the examination for all examinations except for unassembled
               examinations which may have a closing date at any point prior to or including
               the examination date.

          (d)  A Department wishing to fill a vacancy will initiate a Personnel Requisition
               with Personnel.  This requisition may be for one or more positions and shall
               indicate the title of the class, the number of positions to be filled, and shall
               specify all other information deemed necessary by the Head of Personnel. 
               The department will post the requirements for the position and accept
               applications from qualified City employees for ten (10) working days. 

          (e)  A City employee must have at least twelve (12) months' satisfactory service
               in his/her present position immediately prior to the examination date to apply,
               unless otherwise mutually agreed upon  between the department head and
               the employee, and with the approval of the Head of Personnel. 
               Qualifications for Internal Recruitment shall be determined as follows:

                    1.   Priority 1 -  Permanent employees in the promotionally
                         eligible class(es) within the department.

                    2.   Priority 2 -  All other City Employees within the department
                         who meet the open requirements.  

          (f)  If the Head of Personnel determines that internal recruitment may not
               generate a sufficient pool of qualified candidates, he/she may direct an
               external recruitment simultaneous with, or following, the internal
               advertisement.  Such external recruitment shall include public notice of the
               position(s) to be filled for a minimum of five (5) working days during which
               time applications will be accepted.

          (g)  The Head of Personnel may direct continuous recruitment for specified
               positions when he/she determines it is in the best interest of the service.
               Such decisions shall be reviewed annually.

     (2)  Filling Vacancies:

          (a)  By External Recruitment:

               1.   When a position is advertised to the public, applications will be
                    accepted by the Recruiting Section of Personnel for a minimum of
                    five (5) working days.  Eligibility will be determined based on the
                    eligibility requirements identified in the class specification.

               2.   Pre-employment screenings may be utilized to assist in determining
                    qualified applicants.

               3.   In addition to the pre-employment screenings, qualified applicants
                    may be further evaluated utilizing a Civil Service examination and/or
                    the City's matrix evaluation procedure, which includes the interview
                    process.

               4.   Veterans' Preference and EEO/AA goals shall be applied in
                    accordance with applicable laws.

               5.   When the aforementioned steps have been completed, prior to
                    making a final decision, a post-offer physical must be given to
                    employees entering a Civil Service classification.

               6.   When deemed appropriate by the Head of Personnel, additional
                    recruitment avenues may be utilized.

          (b)  By Internal Recruitment:

               1.   Temporary employees may be automatically appointed to Civil
                    Service positions  on the basis of seniority, qualification, and perfor-
                    mance for those entry level classes authorized by the Head of
                    Personnel and identified in the class specification as non-competitive.

               2.   A vacant position will be advertised internally for ten (10) working
                    days. Qualified permanent City employees seeking promotion may
                    apply for the position during the ten-day advertisement period.


               3.   City employees may not apply under Priority 2 for positions requiring
                    a Certification from an outside agency.
               
               4.   Examinations of Priority 2 candidates shall be sealed and shall be
                    opened and  graded only when the Priority 1 eligibility list has been
                    exhausted or depleted.  Priority 2 examinations that remain sealed
                    and ungraded at the end of 90 days will be voided. 

               5.   Veterans' Preference and EEO/AA goals  shall be applied in
                    accordance with applicable laws.
               
               6.   Once the aforementioned steps have been completed, an
                    appointment may be made to the Civil Service position.  Where
                    warranted, a physical may be required.

               7.   If the vacancy can not be  filled by internal means, the position will be
                    advertised to the public in a manner deemed appropriate by the Head
                    of Personnel.
     
     (3)   Qualification of Applicants:

          (a)  Applicants must furnish acceptable evidence of meeting requirements (i.e.,
               copies of college transcripts, certificates, diplomas, etc.) upon application for
               each  position, unless  an extension is granted  by  the Head of Personnel. 
               An employment application must be signed by the applicant and the truth of
               all statements contained therein shall be certified by the applicant's
               signature.  Age requirements shall apply to the applicant's age as of the date
               of the examination.  Upon request by the applicant, the Head of Personnel
               may determine that an applicant's qualifications are equivalent to the  training
               and experience required for a class.

          (b)  Applicants who can show evidence of completion of education or license
               requirements but who are awaiting a formal degree, certificate, or diploma,
               shall have their applications accepted. Such documentation (formal degree,
               certification, diploma, etc.) must be produced prior to employment in the
               class. 

          (c)  Internal examinations shall be administered only to City Employees who
               meet the requirements listed in the class specifications in accordance with
               provisions established in Rule 4.02(1)(e) 1 and 2.  

          (d)  Internal applicants with Civil Service Status who have been reassigned
               without change in status may receive credit for time served in the former
               class, for the purpose of determining eligibility to participate in the internal
               examination, if determined by the  Head of Personnel at the time of reassign-
               ment in accordance with Section 6.02(5)(c).  For cases in which no determi-
               nation was made at the time of reassignment, the Head of Personnel will
               make such determination at the time of determining the  candidate's eligibil-
               ity.

          (e)  Employees will only be eligible to participate in internal examinations for
               classes having higher salary ranges than that of their present class, unless
               approval is obtained from the Head of Personnel, and with the recommen-
               dation of the affected department head, to participate in an internal
               examination which would provide an opportunity for reassignment within their 
               internal unit.  The employee's name shall be placed on the  internal  eligibility
               list in rank order along with the names of the other examinees.  Appoint-
               ments of such employees shall be made in accordance with Rule 5.

      (4) Disqualification of Applicants:

          (a)  The Head of Personnel may reject the application of a person, may refuse
               to grade the test paper of an examinee, or may remove or refuse to certify
               a candidate's name from an eligibility list if it is found by the Head of
               Personnel  that the person:

               1.   Lacks any of the established requirements as listed in the class
                    specifications;

               2.   Has made a false statement of material fact in the employment
                    application or on the  medical certificate;

               3.   Is physically unable to perform the required duties of the class as
                    evidenced by:

                    a.   not being able to adequately  describe or demonstrate how
                         he/she will perform the duties, and/or

                    b.   a physical agility test, or

                    c.   a statement from the applicant's physician that the applicant
                         cannot safely perform the agility test;5

               4.   Is addicted to the use of alcohol or other drugs to the extent that
                    performance of job duties is impaired;

               5.   Has been convicted of a felony or first degree misdemeanor directly
                    related to the position sought;

               6.   Has been dismissed within the previous year from a position in the
                    City service for cause or has resigned while charges for dismissal for
                    cause were pending;

               7.   Has received information regarding the examination to which appli-
                    cants are not entitled;

               8.   Has used or attempted to use political influence or bribery to gain an
                    advantage in securing employment.

               9.   Is an employee whose conduct at any time during the previous 12
                    months has been unsatisfactory and has resulted in written  discipline
                    (not including oral or written counseling) which was accepted by the
                    employee or confirmed by the Civil Service Board or the collective
                    bargaining process.

          (b)  Applications will not be accepted after the closing date, unless approval is
               obtained from the Head of Personnel. 

          (c)  Applications may be disapproved by the  candidate's department or agency
               head for the reasons stated below:

               1.   If the employee has documented unsatisfactory service during the 
                    12 months immediately prior to the examination date, his/her  internal
                    application may be disapproved.  If such an employee is
                    recommended  for  participation in the  internal examination, the
                    department head shall furnish written justification with the
                    recommendation.

               2.   If an applicant was promoted to the class for which the internal
                    examination is being held and subsequently demoted to his/her
                    present classification, his/her internal application may be
                    disapproved.  Such demotion must have been within the twelve-
                    month period prior to the closing date of the examination.

               It shall be the responsibility of the department or agency head to notify the
               applicant of this disapproval and the applicant's right to file a grievance in
               accordance with (d) below.  

               An applicant may be granted approval by the  Head of Personnel to partici-
               pate in the examination, pending final decision on such grievance by the Civil
               Service Board.  The examination paper of such applicant shall be sealed and
               shall not be graded, unless approved by the Civil Service Board.

          (d)  A  permanent Civil Service Employee  who alleges that the Civil Service and
               Personnel Rules and Regulations have been violated in the rejection of an
               application may file such  grievance with the Civil Service Board.

4.03 EXAMINATION:
(1)  Types of Examination:

          (a)  Competitive examinations may be assembled or unassembled or a
               combination of the two. 

               1.   Competitive, unassembled  examinations will be evaluations of
                    education, training and experience.
               
               2.   Competitive, assembled examinations may include, but are not
                    limited to, written examinations, performance examinations, assess-
                    ment centers, physical agility tests, or performance tests. 

               3.   The Head of Personnel may authorize the automatic establishment
                    of an eligibility list when the number of  internal eligibles is equal to
                    or less than the number of vacancies in a particular class.  Under this
                    provision, the names of eligibles will appear on the register with a
                    score of 70.  Employees who waive their rights to an  internal exami-
                    nation will not be counted as eligibles for the purpose of determining
                    whether this provision is applicable.  Under this provision, Subsection
                    4.02(1)(b) shall not apply.

     (2)  Examination Administration:

          (a)  The Head of Personnel  shall determine the date, time, and location for the
               administration of examinations.  The Head of Personnel  may request that
               the affected department or agency provide monitors for assistance in
               examination administration.

          (b)  For examinations involving subjective scoring procedures, steps shall be
               taken to conceal the identity of examinees from persons scoring the exami-
               nations.

          (c)  For examinations involving the administration of typing and/or dictation
               performance examinations, the performance examination(s) will not be
               required if one the following criteria is met by applicants: (1) the present
               classification  possesses  the  same  proficiency requirement as the exam-
               ination; (2) a satisfactory or above evaluation  for the proficiency area re-
               quired is certified by the recommending department at the time of application;
               (3) a certification of satisfactory completion of requirements from an
               authorized agency.

          (d)  Once an examination has been held, no applicant shall be given a special
               examination, except when needed as a reasonable accommodation for an
               applicant with a disability or when an employee's military leave has prevented
               participation in an examination. 

          (e)  Candidates may be given information concerning the subjects and/or reading
               material upon which examinations are to be based, provided that all 
               candidates are furnished this information in the same manner.

          (f)  The Head of Personnel may void or declare invalid an examination or any
               part of an examination if it is found by the Head of Personnel that the exami-
               nation is not job-related, that established security procedures were violated
               during the examination process, that an examinee or examinees received an
               unfair advantage on the examination, or for any other cause determined by
               the Head of Personnel to be in accordance with these rules or any applicable
               law.
     
(3)  Examination Scoring:

     The Head of Personnel shall determine a score for each examinee computed in accordance
     with the weights assigned the various parts of the examination.   Failure on one part of an
     examination may be considered sufficient for failure of the entire examination or disqualifica-
     tion of the applicant for subsequent parts of the examination.  The passing grade for exami-
     nations shall be seventy (70%) percent except when the Head of Personnel certifies  that
     the 70% passing score results in an adverse impact (as defined by the Federal Uniform
     Guidelines on Employee Selection Procedures) on any federally-protected class.  A new,
     validated passing score shall be established using psychometrically sound procedures that
     are in accordance with the Federal Uniform Guidelines on Employee Selection Procedures.

     (a)  Seniority Credit - to the passing scores of examinees on  an internal examination,
          except for Priority 2 candidates and employees covered by the International Asso-
          ciation of Firefighters, an additional:

          1.   One (1) point shall be added for each year of continuous service in the
               class/es immediately below the class within the class series for which the
               examination has been held, up to a maximum of five (5) points; and

          2.   One half (1/2) point shall be added for each year of continuous service in
               classes identified in the  class series of the class for which the internal
               examination has been held, up to a maximum of five (5) points:

          3.   And for employees covered by the International Association of Firefighters
               only:

               a.   To the passing scores of candidates on  internal examinations, one
                    half (1/2) point shall be added for each year of continuous service in
                    the Fire/Rescue Department, up to a maximum of five (5) points.

               b.   To the passing scores of candidates on  internal examinations, an
                    additional one half (1/2) point shall be added for each continuous
                    year in the class or position immediately below the class for which the
                    promotional exam is given, up to a maximum of five (5) points.

                    1)   Provided, however, no such credit will be given when an
                         internal examination is held for any class of employment
                         which is directly above the entrance level.

                    2)   The entrance level shall be construed as the lowest entrance
                         level at which the employees or any portion thereof
                         participating in such internal examination entered the service
                         of the Fire and Rescue Department.
          
          4.   Civil Service examinees who have been reassigned without a change in
               status to their present class or to a class in line of promotion to their present
               class, may receive seniority credit for time in the former class(es), if
               stipulated by the Head of Personnel at the time of reassignment.  For cases
               in which no determination was made at the time of reassignment, the Head
               of Personnel will make such determination at the time of determining the
               examinee's seniority credit, using the same criteria that would have been
               used at the time of reassignment.  

          5.   Seniority Credit will not be given for:

               a.   Broken service connected by the Civil Service Board.

               b.   Service of Priority 2 candidates participating in an internal
                    examination.

     (b)  Veterans' Preference:

          1.   Where all other selection criteria are equal, the City shall give preference in
               appointment and retention in positions, in accordance with these rules, 
               to veterans who have been honorably discharged from a branch of the
               Armed Forces of the United States and who have:

               a.   Served on active duty for a minimum of one (1) day.  A part of such
                    service must be during a wartime era as identified by law.  Active duty
                    for the purpose of training shall not count toward the 1 (one) day re-
                    quirement (GROUP I) or;

               b.   Established the present existence of a service-connected disability
                    which is  compensable under  public  laws  administered  by  the  U.
                    S. Veterans Administration, or who are receiving compensation,
                    disability retirement benefits, or pension by reason of public laws
                    administered by the U. S. Veterans Administration and the
                    Department of Defense (GROUP II).

          2.   Veterans' Preference shall also be awarded to the following persons:

               a.   The spouse of any person who has a total disability, permanent in
                    nature, resulting from a service-connected disability and who,
                    because of this disability, cannot qualify for employment, and the
                    spouse of any person missing in action, captured in the line of duty
                    by a foreign government or power (GROUP III).

               b.   The unremarried widow or widower of a veteran who died of a
                    service-connected disability (GROUP IV).

          3.   The war time eras are as follows:

							    Beginning		         End

	              	World War II 			December 7, 1941  	December 31, 1946
	               	Korean Conflict			June 27, 1950		January 31, 1955	
	                Vietnam Era 			August 5, 1964       	May 7, 1975
			Persian Gulf War		August 2, 1990		To be determined

          4.   Veterans' Preference on examinations shall be awarded according to the
               following schedule:
 
     Groups:        Types of Preference:

                    Stars are used for external examinations when scoring is not used for
                    placement of eligibles on a list.

                    Percentages (of total points available) are used when scoring  is
                    used for placement of eligibles on a list. 
  
				    No. of Stars		      Percentage

	GROUP I			        *				 5%

	GROUP II	

	(a) 29% or less			**				10%	
    	disability		

	(b) 30% or more			***				10%
    	disability		

	GROUP III			**				10%

	GROUP IV			*				5% 

          5.   A veteran must obtain a passing score on an examination in order to receive
               Veterans' Preference.  Veterans' Preference shall not be awarded on  an
               examination except in compliance with  the following:

                a.  For original appointments: 

                    Qualified veterans shall be given preference  through priority con-
                    sideration for filling  vacancies in accordance with the following:

                    1)   When making original appointments, the hiring agency shall:

                         a)   Consider all qualified veterans for each vacancy;

                         b)   Hire veterans before non-veterans when the veterans
                              are as qualified as, or more qualified than, other
                              eligibles  in the following order of priority:

                              1-   Veterans with disabilities of 30% or more (who
                                   are identified by three (3) asterisks beside 
                                   their names on  the  certified eligibility list.)

                              2-   Veterans with disabilities of less than 30%
                                   (who are identified by two (2) asterisks beside
                                   their names on the certified eligibility list and
                                   members of Group III - Spouses of totally
                                   disabled Veterans or MIA/POW's.)

                              3-   Non-disabled veterans (who are identified by
                                   one (1) asterisk beside their names on the 
                                   certified eligibility list and Group IV -
                                   Unremarried widows/widowers.)
                              
                    2)   A memorandum shall be sent to Personnel  to be filed for
                         information in all cases where a qualified non-veteran is hired 
                         rather than a  qualified veteran, stating  how  the selected
                         non-veteran's qualifications exceed those of each veteran on
                         the list.

          b.   For returning veterans:  

               Only employees who have returned from military leave and have been
               reinstated or reemployed shall receive Veterans' Preference points in
               compliance with these rules:

               1)   On each examination which the employee passes until the employee
                    receives his/her first promotion within the meaning of Florida Statute
                    295.09, after such reinstatement or reemployment.

               2)   Employees qualifying as returning veterans shall be selected ahead
                    of all others who appear in an equal or lower rank order on the
                    certified eligibility list. 

           c.  All applicants claiming Veterans' Preference shall be required to show
               evidence of their eligibility at the time of application to receive the preference
               provided for in this section.

           d.  Except when an employee has served on active military duty during a war-time
               era and is reinstated, a veteran's  employment preference shall be
               deemed to have expired after  the veteran has applied for and been em-
               ployed by any state or any agency of a political subdivision of the state.
               
      e.  Failure by a hiring agency to comply with the provisions of these rules may result in
          penalties as prescribed by law.   

     (c)  Notice of Examination Results:  

          After an examination, the Head of Personnel shall notify examinees of their examina-
          tion results.

 (4) Examination Review and Grading: 

     (a)  The internal examination's review/protest process is as follows:

          1.   Immediately prior to internal examination administration, the examinees will
               be permitted to:  (1) vote by majority to waive the examination review protest
               hearing process or (2) select two (2) Examination Review/Grading
               Committee representatives. These representatives shall be permanent
               employees of the City, should be familiar with the duties of the position for
               which the examination is being conducted, shall be at or above the level of
               the position for which the examination is being conducted, and shall not be
               members of the immediate family of an examinee as defined in these rules.

          2.   Examinees will be permitted to review examination items and responses
               during the following time periods as follows:

               a.   for examinations with fifty or fewer examinees, for five (5) working
                    days immediately following examination administration.

               b.   for examinations with more than fifty examinees, for ten (10) working
                    days immediately following examination administration.

               Examinees must file, in writing, any protests concerning examination items
               and responses, during this time period.  

               Prior to conducting assessment center-type examinations, written rules
               governing their administration shall be issued by the Head of Personnel in
               conformance with Civil Service and Personnel Rules and Regulations.

          3.   Following the review period, the Examination Review/Grading Committee
               shall review any contested items. The Examination Review/Grading
               Committee shall consist of the Personnel Examiner who administered the
               examination, two (2) members of the Examination Development Committee,
               and the two (2) Examination Review/Grading Committee representatives
               selected by the examinees.  The Examiner shall not vote, except in case of
               a tie.  The decision of the Examination Review/Grading Committee
               concerning the contested questions, shall be final. Internal examination
               papers may be graded following the decision by the Examination
               Review/Grading Committee. 

     (b)  Examinees may review a copy of their completed (graded) examination papers,
          along with the examination questions and answer sheets, by appointment.  A
          manifest error in the scoring of an examination shall be corrected, but such
          correction shall not invalidate any certification or appointment previously made,
          unless the employee appointed from the eligibility list established by the examination
          is still serving in the probationary period for that promotion.  Disputes concerning
          examination items shall be reviewed in accordance with procedures established by
          the Head of Personnel.

     (c)  In the event that a written examination is part of a selection process, and used as a
          pass/fail screening device for inclusion in an additional selection process, the
          examinees may review a copy of their completed (graded) examination papers,
          along with the examination questions and answer sheet, by appointment.  On the
          date of the written exam, Examining will notify the examinees  as to the starting and
          ending date of this special review process.  There shall be no remedy for any error
          found on the written examination after this review period.

     (d)  When an examination is used to screen examinees eligible for the final phase of a
          selection process, the period during which the examination papers can be reviewed
          shall be limited to a time specified by the Head of Personnel.  This special review will
          be done by appointment and  sufficient time will be allotted for all candidates to have
          the opportunity to review the graded papers.  This special review period shall
          constitute the only opportunity to challenge manifest errors on the written
          examination; and when used, the remedies described in Rule 4.03(4)(a) do not
          apply.
6

5
Note:	        If the test is administered prior to making a job offer to assure that the test
                will not harm the applicants, the employer can request each applicant's
                physician to respond to a very restricted inquiry which describes the specific
                agility test and asks "Can this person safely perform this test?"

6
Authority:	Sections 17.01, 17.03, 17.04, 17.05, 17.06 City Charter; :  Chapters 119, F.S.

History:	Revised 7/1/82, 3/8/84, 1/17/85, 7/16/87, 12/8/88, 4/23/90, 3/1/95